Social Welfare


Despite widespread acceptance that the social security system is fiendishly complex, the onus is frequently on individuals to avoid overpayments. This course examines the renewal process, overpayments and the remedies available including:

  • The causes of overpayments
  • Understanding award notices
  • New procedures for suspending recovery

Who Should Attend:

All advisors, project managers, housing support workers and those wishing to improve their advocacy skills